Return/Cancellation Policy Delivery policy
Refunds will be issued to any
customers not satisfied with their purchase providing the goods have
not been personalised. Notification of return must be made within
48hours of delivery and must be received withing 5 working days. All
returns subject to a 10% restocking fee and must be returned in same or
similar packaging to method sent. All items must be returned by
recorded delivery.
We
aim to despatch orders within 3 days of ordering although items are
usually despatched within 24 hours. All items are posted first class,
recorded delivery. Small purchases will be posted in protected bubble
wrap envelopes to protect the delicateness of the product.