Louise Kelly Designs started in 1998 long before handmade wedding stationery became popular. Louise Kelly is a talented professional graphic designer who also loves the fine art and textile side of design so by designing and making handmade cards all the areas intertwine into one. The progression onto Wedding Favours was a natural one as the designs can matched to the invitations by using the same colour ribbon and flowers.
Terms and Conditions
We aim to despatch orders within 3 days of ordering although items are usually despatched within 24 hours. All items are posted first class, recorded delivery. Small purchases will be posted in protected bubble wrap envelopes to protect the delicateness of the product.
Wedding Invitations and Favours
Please allow 7-28 days for delivery. Try to order as soon as you know your guest numbers or at least 4-6 weeks before your wedding date. If your order is urgent then we will try to accomodate your requirement. Please contact us before placing the order as there may be an additional cost and we cannot guarantee delivery before the required date.
2. Payment Terms: Normally 100% payment when placing the order. Large orders and those of bespoke manufacture such as the bonbonnieres or those for which we have to buy in goods specially or for unspecified reasons, are non-returnable. We accept payment by cheque, paypal or any of the credit/debit cards displayed on the Store page.
3. All orders are sent by Royal Mail or Parcel Force using recorded delivery. Louise Kelly Designs accepts no responsibility for loss or damage of goods during transit, although the parcel is covered with insurance through Royal Mail. Each order sent is carefully packed and checked prior to despatch. In the unfortunate event that any damages occur during transit, please notify us immediately either by email or telephone and also in writing within 7 days. Please note that refunds of postage are not made unless we ourselves have made the mistake or provided written confirmation of our intention to do so. No goods are offered on a sale or return or approval basis.
4. From time to time, due to availability of stock, it may be necessary to alter designs slightly, however, the quality will remain the same. All our wedding favours, wedding stationery and cards are handmade so there may be slight variations amongst the designs, making each one unique.
PLEASE NOTE: As with most coloured products, tonal variations can occur between stocks from different batches and suppliers; also, the settings on your monitor may reproduce colours differently to the actual product colours. For the foregoing reasons we cannot undertake to supply perfect colour matches to those seen on screen or even sent by sample; although we would wish to assure you that we will do everything in our power to provide as close to perfect goods and colours as we can on the day.
Refunds may be issued on non-personalised items cancelled or returned within 7 days of receipt without any damage. Customers must pay for all shipping/insurance charges. Credit Cards Returns will be subject to 5% transaction fee. No Returns or cancellations will be allowed on custom made Favors. Please e-mail us at [email protected] before returning any item to obtain approval to return. Make Sure you include your ORDER ID Number and all authorised returns must be sent within 7 days of receipt using recorded delivery.
By using this website you agree to the exclusions and limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree that they are reasonable.
Material on this website, including text and images, is protected by copyright law and is copyright to Louise Kelly Designs unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.
Prior written consent of the copyright holder must be obtained for any other use of material. Copyright of all images on this site remains with the artist or copyright owner at all times.]
No part of this site may be distributed or copied for any commercial purpose or financial gain.
All intellectual property rights in relation to this website are reserved and owned by Louise Kelly Designs.